Live Casino Responsible Gambling Tools: A key feature of safe online casino jurisdictions

A guide to responsible gambling tools as a global trend across live casinos, gambling entertainment and global licensing jurisdictions. (Image by Gerd Altmann from Pixabay)

After searching through iGaming news headlines lately, it is great to see so many iGaming and online sports betting jurisdictions focusing on responsible gambling tools.

Recently, the Australian government launched its BetStop self-exclusion program. Earlier, this year in March, all British Columbia casinos in Canada enhanced their government ID checks to enhance their self-exclusion operations.

Adding to this, the Pennsylvania Gaming Control Board (PGCB) announced it has made improvements to its self-exclusion tools. The Keystone State, host to Playtech and Evolution live casino studios, published a report stating 20,000 players had self-excluded from real money gambling just last month.

It comes at a time when responsible gambling and the prevention of problem gambling is a hot topic in gambling across the globe. So much so that the recent iGB Live event in Amsterdam there was the introduction of a brand-new Consumer Protection Zone (CPZ).

On top of this, the ICE London 2023 event increased the size of its CPZ allowing for 20 stands. The previous 2022 event only had space for 14 stands. Therefore, it was the largest CPZ area in the history of the world’s premiere gambling entertainment event.

Want to know more about responsible gambling? Read on. I’ll guide you through the various responsible gambling tools available at online casinos covered here on Livecasinocentral.

Which Live Casinos Offer Responsible Gambling?

Finding a casino with responsible gambling tools is not too difficult because all platforms under the CeG, MGA, and UKGC licensing frameworks have a ‘responsible gambling’ section. You will find it in the footer of the casino as a link. On this page, you will find out how to self-exclude and whether the platform offers responsible gambling tools.

This is also one way to judge whether a live casino platform is trustworthy and cares about its customers. Some of the most obvious points are responsive customer care services, fast payments and withdrawal processing, easy-to-read T&Cs and fair bonus terms.

However, there is another service gambling platforms can offer. A casino that adds responsible gambling software tools to your user account is one you can trust. Why? These tools prevent you from overspending or help you take time out from real money gaming altogether.

Here on Livecasinocentral, the key focus is live casinos operating under the Malta Gaming Authority (MGA), UK Gambling Commission (UKGC), Curacao Master Licensing (CeG), and Alcohol and Gaming Commission Ontario (AGCO).

SOFTSWISS Platform: Live casinos under the Curacao licensing authority using the SOFTSWISS platform offer responsible gambling tools. This is despite the fact these tools are not compulsory under these casino’s licensing.

Responsible Gambling Tools Explained

The UKGC and MGA frameworks require all gambling entertainment platforms to offer players responsible gambling tools. This includes self-exclusion and reality checks. On top of this, if you join a casino under these licensing authorities, you will also find deposit, stake, and loss limit options under your casino profile area.

If you are asking yourself why I left out the Curacao (CeG) Master Licensing, it is because at this moment in time, casinos under this licensing framework do not need to offer responsible gambling tools. Nonetheless, some platforms still do.

Here are the tools you will find at casinos that do offer responsible gambling tools:

• Self-Exclusion, Cooling Down or Time Out: You can use these tools to ban yourself from real money bets for 1 hour, 1 year or indefinitely. This is an irreversible action.
• Stake/Bet Limits: You can set limits on how much you can place on a single bet.
• Deposit Limits: Set daily, weekly, and monthly deposit limits. The casino will reject any deposits you attempt to make over the set amount.
• Loss Limit: Once you set your loss limits and you reach this amount, the casino will prevent you from placing any more bets for up to 24 hours.
• Reality Check: This is a useful tool that pops up at timed intervals. It tells your session time, win/loss ratio and casino balance.

Changing Your Responsible Gambling Settings: You cannot change stake, deposit, or loss limits for 24 hours after setting them. Likewise, once you have set these limits and you do change them, it will take 24 hours for the new setting to come into effect.